
The Firehouse Way is our way of doing things - it is about people, facilities, services, medicine, and attitude. The Firehouse Way is a never-ending pursuit of providing an unparalleled medical experience for you and your pet. That is what we do, all day, every day.
We make every decision with three audiences in mind. You (our client), your pet (our patient), and our employees (your conduit to the care we provide). If all three audiences are treated with thought, integrity, and consideration, we are certain that our mission will be served.
Our standards are impeccably high. We hire, train, and motivate the best employees in the industry. Our state-of-the-art facilities are designed and built with you and your pet’s needs in mind. Our medical protocols are designed to provide the highest quality care available in the marketplace today. Our vendors and partners provide us with the best medical devices and products available. Our employees know that our clients and patients always come first, regardless of the situation.
We are involved in the community. We donate tens of thousands of dollars and countless hours to animal welfare organizations each and every year. Our staff and doctors serve on dozens of industry boards. We participate and give back to the communities in which we live and work. We do it because we care. It’s who we are.
We are focused on quality, comprehensive care, client service, and the health of your pet. We think about you and your pet every step of the way, and we strive to tailor our services to your needs. We have a tremendous, growing team of professionals that are here to serve you. At any time, if our staff cannot answer a question to your satisfaction, please get in touch with one of us.
Thank you for your business, and once again, welcome to Firehouse.
Greg Waldbaum,
Chief Executive Officer
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Dr. Jed Rogers,
Chief Medical Officer
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